Fair Use Policy
For unlimited plan subscribers
Your unlimited Plan Subscription
Subject to this Fair Use Policy, your subscription allows you to make unlimited calls to:
- regular landline and mobile numbers as indicated in plan description (excluding special, premium, service, non-geographic, national and toll free numbers)..
The term “Unlimited” does not apply to activities which nomado considers as not within the term of normal use.
You (as unlimited plan subscribers) are subject to the rules and guidelines of this Fair Use Policy.
This Policy prevents any form of network abuse to prevent exploitation and abuse of unlimited calls.
We will maintain and optimize nomado network to continuously provide best call quality and services.
You are responsible for any use of service regardless if the use was done with or without your knowledge and consent.
It is your responsibility to ensure that you will use nomado service:
- only for legitimate purpose;
- in a manner provided in our legal policies (check legal policy page here); and
- taking into considerations the activities that would not be considered as legitimate purpose nor as normal usage.
Not Considered as Normal Use
Any unauthorized or excessive use beyond the normal usage may result to network congestion, and consequently will interfere with the rights of other subscribers in the manner of use and quality of the service.
We recognize the right of any nomado subscriber to enjoy the service anytime at will, and without service interruption nor degradation of the quality. Therefore, to protect these rights, we have identified the list of activities not considered as legitimate purpose nor within the term of normal usage.
The following activities are, but not limited to:
a. any form of telemarketing, inside sales, or telesales regardless of the number of people reached;
b. for any call center operations regardless of the purpose of the call;
c. outbound calls made thru dialer;
d. sharing of subscription in any form or means;
e. when, as a result of placing the calls to any number, generates income to you or others, regardless the manner and purpose of calling;
f. unauthorized resale of nomado service
h. any other call activities nomado may deem not a normal usage upon evaluation and analysis of your calling patterns in violation to this policy
To give effect to this Policy, we reserve the right to (for any violation of this policy):
- review your account and, subsequently take further actions;
- suspend or terminate your subscription; and
- impose further charges for the recovery of any loss incurred due to any breach or violation of this policy.
All outbound calls, which includes forwarded calls and calls made thru callback or remote access might be then charge the standard outbound rates.
Failure to enforce our right/s against any act/s performed in breach or violation of this policy and other nomado legal policies (check here) shall not be construed as waiver of such right/s.