Frequently Asked Questions
Not sure why you will use nomado?
Let us tell you why.
What products do you offer?
Am I required to subscribe for a plan to use nomado App?
Phone to use with voip
For plug and play device, you may purchase IP equipment from our eShop which are pre-configured and remotely provisioned. Once you have it, you just need to connect to your internet.
I have an existing number, can I transfer my phone number when I move to nomado?
Will you provide installation assistance?
Where to check my account details?
Why can't I see my sip parameter on my profile?
Change my e-mail address
Update my invoice address
Reset my sip password
Add VAT number on my invoice details
I have new VAT number, I want my old VAT replaced
Add credit to my account
If you pay with Visa, AMEX or Mastercard, you can activate Easy Automatic Refill : as soon as your balance is below 5€ as default (but you can define it), it will refill automatically your balance by charging your credit card for predefined amount.