NOMADO Business Hosted IPPBX 60€/year (Centrex)

List of features and rates

Access to Centrex : 60€ / Year

Free features : see below

Paying features (all feature charges will be deducted automatically from the balance credit at the creation of the feature : rate see below

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MENU 

Messages - you would be to check voice messages and fax received (if you have chosen Fax to mailbox).

Features - this menu lets you manage your calls and lines.

Report -  provides detail of day to day activities.

Messages

Monitor your messages on this menu. Check voice messages and faxes receive with the specific date or timeframe as you need. If you have multiple lines, you would still be able to monitor the messages received on each line.

• All Messages – to view voice and fax messages summary

• Voice Mail – to view summary of voice messages received.

• Fax – to view summary of fax  messages received.

Features

Manage your calls  on each line. With add people, users, set up alerts, manage your mailbox and a lot more with Features tab.

• Add User- This page allows you to quickly add the features for a typical user. If you require more detailed control over the settings, please add the features individually under the features menu. Before saving, please note the passwords if you have not set an email address for them to be sent to. Add An User is = Telephone number (= sip number, = telephone line) + the mailbox + the webadmin Username (same as telephone line) and password. It is also possible to create separately a Telephone line, a person (people) and a mailbox. 

• Free user to added : 3
• Per user added after 3 : 10€

• Alerts-  : Customers can configure email alerts for abnormal or potentially fraudulent calls within their customer. The system owner can also create alerts for the entire system

• Call Recording-  record each calls. Set up your recording preference and retrieve the recorded calls for call monitoring. Call recording, with comprehensive search and listen on the web. Customer are billed for both recording and storage. Recording can be done for all calls, a percentage of calls, or on demand at the start of a call.

• Per minute of recorded call  : 0.60€

• Classes of Service – limits the type of call the user can do. Either incoming or outgoing call only. Unlimited classes of service on outbound calls. Classes can be defined down to an individual number.

• Free : 3 class of services
•         Per added Class of Service : 1€

• Conferences- Customers can set when the conferences run, how many people may join, different PINs for administrators, talkers, and listeners, and a set of telephone numbers and email addresses to notify when conferences start. Conferences can be recurring on a daily, weekly, bi-weekly, monthly, or bi-monthly basis. Numbers can route straight into a individual conference, either with or without a PIN.

• Free Conferences : 5
• Per added conference : 1€

• Feature Codes – have a speedy dial using your number keys. Set up feature codes for your numbers for an easy dial. SEE ILLUSTRATION

• Free Feature codes : 5
• Per added Feature code : 5€

• Feature Prefixes  - set up specific number for the activity on your Nomado phone. Call forwarding , conferencing, recording call and a lot more is just one click away. 

• Free Feature codes : 5
• Per added Feature Prefix : 5€

• Hunt Groups -  Don’t miss any phone calls. Hunt groups will redirect your call to the other lines you set up  on the hunt Groups until somebody has answered the call. Parallel, serial, and circular hunt groups. Hunt groups can call telephones, external numbers, and SIP URIs. Hunt groups include many find me/follow me features

• Free Hunt group: 2
• Per added Hunt group : 9€

• Import Features – This page allows you to import features for many users at once. CURRENTLY NOT ALLOWED

• IVR Menu : This page allows you to create Interactive Voice Response : For commercial assistance, please press , for technical, please press 2 etc… An IVR is set up like a Tree and you can upload the .wav messages. Every key on the telephone keypad, as well as time out, can be assigned to any feature on the system, or to an external number. External calls are billed to the IVR owner. The messages played to callers can be recorded from a telephone or uploaded in a .wav file 

• Free IVR: 1
• Per added IVR : 9€

• Mailbox – Manage your Mailbox. Get the voice message as.wav file on your email, and other email addresses.

• Free Mailbox: 3
• Per added Mailbox : included in Add user (see above)

• Numbers- Manage your Nomado numbers. Forward it to your Nomado SIP line or forward to any number of your choice. Fax to email and fax to mailbox with notification via email. Note:  It is not possible to add a number.

• People –add people on your account.  Have them manage their account.

• Free People: 3
• Per added People : included in Add user (see above)

• Pattern Menus add pattern, caller can enter digit and then be forwarded to a destination

• Free Pattern: 2
• Per added Pattern : 5€

• Pick Up Groups

• Free Pick Up group: 2
• Per added Pick Up group : 5€

• Queues- direct your call to specific department. If your company has several departments, create queues so the call will be routed to the appropriate department. Queues / ACD. Unlike Asterisk's queues, calls can be queued across multiple machines, with the machines voting on which call gets forwarded to an agent next. Should one machine crash, calls on other machines are moved up the queue. Destinations can be telephones, external numbers, and SIP URIs. Queues can be assigned priorities, with calls on high priority queues delivered first. Reports can be generated per queue and per agent

• Free Queues : 2
• Per added Queue : 25€

• Remote Access-  calls from mobile or Landline  to your DID access. Remote access menu will allow you to add more mobile numbers/landines to have Remote Access. In exemple Callback can be used with the Remote access

• Free Remote Access : 3
• Per added Remote Access : 5€

• Telephone Lines - Manage your calls for each Nomado SIP line. A telephone line is a sip username, also called SIP extension or sip number. A telephone line is registering on our server, you will see the register string and the user agent. Telephone features include telemarketer block, callerid block, selectable callerid for both internal and external calls, call forwarding, variable ring time, do not disturb, call park, etc.

• Free Telephone Lines : 3
• Per added Telephone Line : included in Add user (see above)

• Times and Dates- set up your call settings on specific time and date. Calls can be routed by date and time of day. Dates and times can be specified up to 20 years in advance, and can be any combination of times, days of the week, days of the month, months, and years. For example, between 8:00 and 10:30 on the first Monday in Januaries and Februaries between 2010 and 2015. Routing can be changed instantly via web or telephone. Routing of calls by callerid, by exact number, area code, country, etc. For example, all calls from a region can be routed to the branch in that region. Routing of calls by regular expressions on called/calling numbers, and digits entered by the caller

• Free Time Group : 1
• Per added Time Group: 5€

Reports

• Active Calls – check which line is on a call in real time.

• Call History-  check  call summary.

Other features:

- Call back to authenticated callerids

- Call screening, where called parties are asked if they wish to accept calls. Callers can be asked to record their names, their callerid can be played, or a message specific to call flow can be played. This is integrated with billing, so answered call legs are billed even if the call is rejected by the called party.

- Busy lamps. Unlike other platforms, these work in a cluster where more than one machine is delivering calls

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